Non-Discrimination Policy

Purpose: To ensure that all patients and visitors of Coulee Medical Center are treated with equality, in a welcoming, nondiscriminatory manner and consistent with applicable state and federal laws.

Policy:  Coulee Medical Center is committed to ensuring that our patients and visitors are treated with a non-discriminant and equitable manner, and with the respect and dignity that promotes and protects patient rights and is consistent with applicable state and federal law. 

1.      CMC staff will treat all patients and visitors receiving services from or participating in other programs of CMC and its affiliated clinics with equality in a welcoming manner that is free from discrimination based on age, race, color, creed, ethnicity, religion, national origin, marital status, sex, sexual orientation, gender identity or expression, disability, veteran or military status, or any other basis prohibited by federal, state, or local law.

2.      CMC staff will make reasonable accommodations for patients consistent with federal and state requirements.

3.      CMC staff will afford visitation rights to patients free from discrimination based on age, race, color, creed, ethnicity, religion, national origin, marital status, sex, sexual orientation, gender identity or expression, disability, veteran or military status, or any other basis prohibited by federal, state or local law and will ensure that visitors receive equal visitation privileges consistent with patient preferences.

4.      Any person who believes that they or another person has been subjected to discrimination may file a complaint using CMC’s complaint and grievance procedure.

5.      CMC staff are prohibited from retaliating against any person who opposes, complains about, or reports discrimination, files a complaint, or cooperates in an investigation of discrimination or other proceeding under federal, state, or local antidiscrimination law.

 

More Helpful Resources

Click the link below to view more information on the No Surprises Act:
No Surprises Act

Click the link below to access the Plain Language Summary of our Financial Assistance / Charity Care Policy:

Financial Assistance – Plain Language Summary

Click the link below to access CMC’s 2024 Poverty Guidelines:
2024 Poverty Sliding Scale

To Print an Application for Financial Assistance / Charity Care at CMC, click the link below: Application for Financial Assistance  or here for Spanish

If you have any questions, or if we can be of service to you, please give us a call.

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